Welcome to NexusFi: the best trading community on the planet, with over 150,000 members Sign Up Now for Free
Genuine reviews from real traders, not fake reviews from stealth vendors
Quality education from leading professional traders
We are a friendly, helpful, and positive community
We do not tolerate rude behavior, trolling, or vendors advertising in posts
We are here to help, just let us know what you need
You'll need to register in order to view the content of the threads and start contributing to our community. It's free for basic access, or support us by becoming an Elite Member -- see if you qualify for a discount below.
-- Big Mike, Site Administrator
(If you already have an account, login at the top of the page)
Platform: "I trade, therefore, I AM!"; Theme Song: "Atomic Dog!"
Trading: EMD, 6J, ZB
Posts: 795 since Oct 2009
everyone looses, no one comes out of this unscathed
credibility is lost with Mirus
credibility is lost with Zenfilre, both at present and going fwd,
credibility is lost with Dorman Futures because no one seems to be handling anything, but there sure is a whole lot of activity going on....
phone calls to the Support departments and Sales teams go to voice mail and an eventual hang-up of the phone line...
foreign accounts loose trust in the credit worthiness of the Broker/FCM/platform/execution process...
actual trading losses from phantom positions, which have already happened and are documented....
opportunity losses from missing out on a DJIA +105.84 / S&P500 +11.11 day, since no trades were able to be placed...
expenses incurred with relocation of said funds through wires to / from said parties to new parties...
and so on and so on.,..
(makes you wonder)
where are the grown-ups?
(Hint: when meltdowns like this occur, its rarely by accident, and that's not a conspiracy)
You are fortunate. I have received no communications directly from Mirus at all. I contacted them at the end of December regarding the Ninja update to inquire why I wasn't receiving their communications all of a sudden. It took 3 days to respond and they referred me to an email reminder that I never got in the first place. I saw the notice that went out last night, on the Ninja support site. I contacted Mirus support, emailed my Mirus contact who initially set me up, tried calling the number in the email several times (couldn't get through), and emailed another Mirus contact from a friend of mine. Not a single response. I now have AMP/CQG demo running so at least I have charting, and am actively looking for a new datafeed/broker.
I think its exhaustion on the part of the staff's there at all firms envolved, its not just with Mirus
when I worked on Wall Street, we had military like precision drills for disaster recovery and protocols. Some 40% of the time we were in disaster drill mode, so when the inevitable happened, and it did, we were already prepared. Chicago, is NOT Wall Street, and evidently they have another attitude and business principle basis...
regarding AMP, read the threads on futures.io (formerly BMT) and the more / most recent one by one of their own...
you might be enlightened, but then again, isn't that why we all participate on these threads, and thank @BigMike for this website...