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IMO if NinjaTrader came out when this whole shebang happened and told Mirus they would not support the API components in the new feed.
It would have probably saved Mirus+Zenfire customers a whole lot of hurt.
It would have been an easy transition to CTS T4 or CQG (24 hour turn around). Both of which have worked reliably for those Mirus customers who have transferred over from Zenfire.
When Sierra Chart decided not to support the new API components they informed their Mirus+Zenfire customers to switch to T4.
Has NinjaTrader informed you of that possibility? Why are they wasting your time (and money) being quiet about alternative options so you remain with Zenfire? Moving to T4 or CQG does not require changing brokers. It only changes the backend trading connection.
I don't think you should give NinjaTrader so much credit for their collusion.
Your technical perspective is completely flawed. API components has absolutely nothing to do with the outage of the Zen-Fire network. The outage was a result of an overloaded network.
Just throwing it out there but @NinjaTrader is the only party here who has been communicative and supportive throughout this whole thing. They have to support their data providers by writing to the API, that's just their responsibility as an ISV.
They are doing what's right because they have a sense of duty and responsibility to their mutual clients. At least that's my take on it. I needed my license key migrated from zen-fire to Vision today and sales@ninja had it done for me in less than five minutes. How can anyone complain about customer support like that?
I am not well heeled enough to be a son of a wealthy backer or parent and own or sponsor or be a chief principle at a brokerage firm, and I respect those who have achieved that status, by whatever means legally done...
evidently, this type of stress test was not prepared and drilled into the ethos of the firms in question, other than NT, and as such we are all witness to the cracks in their corporate facades...
to their credit, I would guess that Mirus is throwing as much weight into fire fighting (finding either a solution to Zen or a replacement of Zen and restoration of their ability to manage risk over their customer accounts AND provide a viable execution platform services again) and not brush fire fighting (customer complaints and frustrations with lack of communication and unanswered emails, and rollover to voicemail phone lines)