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I don't want to argue, I was only responding to this: "Sadly they haven't, I've seen it first hand. Sometimes they fix the accounts, other times you'll get the template email stating you signed a contract stating that platform issues are your responsibility and that no adjustments will be made on this occasion."
I understand your point in that they shouldn't have to just take our word for it, else everyone would just say their computer froze when they blow an account. But I've seen it when people have sent in screenshots and video evidence of the platform bugging out, and still been met with a point blank refusal to do anything.
No one reimburses for screenshots and video evidence of platforms bugging out. Every funded futures prop firm, and every self funded brokerage has the same response, it's not specific to Apex.
Apex only reimburses when it's a problem on their end affecting everyone, as it should be.
I think you're missing my point. There have been dozens of incidents with problems affecting everyone, and they have definitely not reimbursed them all. They will simply state that the platform is the trader's responsibility as signed in the PA contract.
And these issues seem to happen a lot more often with Apex in comparison to other prop firms. I've never seen issues like this with other firms, although I'm sure they do happen from time to time.