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According to the cost calculator you should only be paying 1,66 per side (eminis), are you paying 50 cents on top of that? or 1,16 exchange fee + 50 cents per side?
The stability of your trading solution remains our number one priority. Following the ZenFire service interruptions experienced over the past week, we want to ensure you have additional options to trade your account.
We are currently exploring multiple solutions for our traders and expect to have an update on an alternative connection within 24 to 48 hours.
In addition, you can transition your current Mirus account to an interim trading solution based on your FCM.
To start your transition, please contact your broker here at Mirus or Mirus Support at 312.262.1288 to discuss the connectivity options currently available.
Thank you again for your continued patience."
AKA, "heat"... they got on the wrong side of this "trade"
OK, but hopefully we can establish better connectivity in this industry between clients and servers. If you would like to join us on DTC we would be more than happy.
And from what we can see, there are currently serious connectivity problems to Zen-Fire. The new Big tick Zen-Fire, clearly was not ready for production use. This has been proven.
What good is it if users cannot connect, at least for the time being. What if Zen-Fire does not survive because trading customers move to other backend trading platforms. Then all of the development time that was spent was for nothing. We spend time on the new Zen Fire API as well before I made the decision to halt. There was not a good feeling about it.
Based on the discussions both here and on the Sierra forum, my opinion is that Sierra appears to be making the tough and less popular decision in the short term in an effort to ensure a better long term.
I use to work in IT (various areas) for 8 years and it was common place for quick fixes to be imposed on us by business, clients etc,...only to find ourselves having to rewrite and do things properly years down the line. The end result being double work and putting up with inefficient technology just to kick the can down the road. Not to mention how messy things got (in terms of code, architecture etc)
Clearly this is a total muddle and Mirus will pay for it one way or another.
If you are live trading you should have a technical setup that has works well together but you should avoid bundled solutions.
- Charting
- Broker Connection
- Market Data
should not be bundled and should be separate. I understand the "one stop shop" solution and see that they are competitively priced but that is all your eggs in one basket. Avoid it. It is just good risk management practice.