Reno, Nevada
Legendary Market Wizard
Experience: Advanced
Platform: NinjaTrader
Trading: ZN, ZB, CL
Frequency: Daily
Duration: Minutes
Posts: 604 since May 2011
Thanks Given: 229
Thanks Received: 1,004
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I have tried four times to install Jigsaw on NT8. I let the Jigsaw tech install it so it would be installed properly for Rithmic and NinjaTrader. Still doesn't work. The User Guide is out of date - the videos are for an older version. The whole thing is a complete mess. It's a good thing I run another platform for the order flow information I require.
I asked them if I could just have a copy of the old version as I don't want to trade off the Jigsaw DOM. Answer: NO. I'm creating another support ticket to get them to straighten out the mess. But this time I'm going to make a video of the entire process.
The very least they can do is update the User Guide with detailed videos. I'm going to drive them nuts until it finally works.
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