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We should clarify that our team is investigating a solution for a comparable document for international clients.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
NT8 what does this mean, are there some new charges being levied???
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Bad service ! Suddenly my license key ( lifetime) was not recognized. 3 pm imagine that . Imagine that I would have 20 contracts on. Called them - useless . Ninja became a very unrelaible patform . Very dangerous . Looking to move out .
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
I have been trying to connect BOTH BOOKMAP and MY DESKTOP NINJA TRADER PLATFORM to my account
and NOTHING WORKS RIGHT NOW.
I have been back and forth with your email support team on this one for about 5 days now! [ Since last Thursday ]
Ray -- could you please look into what is going on.
I just updated to the newest version of Ninja Trader as well.
My APEX RITHMIC CONNECTION works PERFECTLY FINE and connects on first try with the desktop platform.
My NinjaTrader Continuum Connection for my Desktop DOES NOT work ever. It just gets hung up on yellow.
MY BOOKMAP CONNECTION WORKS PERFECTLY and connects on first try.
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I installed the latest version of Ninja Trader installed also.
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My last connection username ended in .PCAP and all the last ones that did always ended in some .## [. and TWO numbers ]
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I need to run Bookmap And NT CONCURRENTLY.
We sent you a DM to troubleshoot the connection issues.
Thank you.
Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
Mine is still down and a bunch of other people I know are having the same issue. Can't even get a response from support - so something very wrong.
Wondering if they were hacked.