I have tried four times to install Jigsaw on NT8. I let the Jigsaw tech install it so it would be installed properly for Rithmic and NinjaTrader. Still doesn't work. The User Guide is out of date - the videos are for an older version. The whole thing is a complete mess. It's a good thing I run another platform for the order flow information I require.

I asked them if I could just have a copy of the old version as I don't want to trade off the Jigsaw DOM. Answer: NO. I'm creating another support ticket to get them to straighten out the mess. But this time I'm going to make a video of the entire process.

The very least they can do is update the User Guide with detailed videos. I'm going to drive them nuts until it finally works.

I am closing this thread. Jigsaw is no longer a site sponsor, which is required for an AMA thread.

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