NinjaTrader 

Hello, Thank you for your patience on this. We are pleased to announce that you can now use SEPA (Single Euro Payments Area) as a convenient and cost-effective method of transferring funds to your NinjaTrader account. SEPA transfers offer a number of benefits over traditional wire transfers, including: • Low cost: SEPA transfers are generally low-cost or even free, making them an economical option for transferring funds • Fast: SEPA transfers typically take one business day to clear, allowing for quicker receipt of funds • Secure: SEPA transfers are highly secure and use encryption to ensure that the transactions are safe from fraud or unauthorized access • Easy to use: can be initiated online, over the phone, or through a bank branch • Wide coverage: SEPA transfers can be sent from 36 countries To get started with SEPA transfers, please visit the Transfers section of your NinjaTrader account. NinjaTrader Account Dashboard You can find helpful instructions in the link below, or as always, please reach out to our Client Services team if have any questions. How to Deposit via SEPA Thanks again.

zt379 

@NT Brokerage Many thanks for the update. For clarity can you confirm is SEPA available to also withdraw funds from a Ninjatrader account ? I imagine it would be otherwise it defeats the purpose of reducing these costs for international clients. However your post refers to depositing funds in to a Ninjatrader account as does the the "How to Deposit" link. Also will your Account Fees web page be updated because it doesn't mention SEPA and the "Withdrawal" section still list a £50 (UK) fee for international wire transfers:- https://ninjatrader.com/pricing/account-fees/ In the "How to Withdraw funds" section is SEPA listed as well as wire transfer and cheque ? https://support.ninjatrader.com/s/article/How-can-I-withdraw-funds-by-wire-transfer-or-check?language=en_US Appreciate your clarification and thanks again for the update.

@NT Brokerage

In case my last post 459 got overlooked.

Your reply would be most appreciated.

For clarity can you confirm is SEPA available to also withdraw funds from a Ninjatrader account ?

Many thanks

zt379 

@NT Brokerage In case my last post 459 got overlooked. Your reply would be most appreciated. For clarity can you confirm is SEPA available to also withdraw funds from a Ninjatrader account ? Many thanks

Hello,

At this time, SEPA is only available for incoming transfers.

We are currently exploring updates to our processes to allow SEPA for outgoing transfers as well and will provide updates on that as soon as feasible.

Thank you.

Hi,

I have been checking with the NinjaTrader Brokerage support team if a Ukrainian nationals can open a live account. I have been advised that postion of the NinjaTrader Clearing LLC’s is that Ukrainian nationationals can not open a live trading account due to some regulatory limitations. When asked which regulatory act/guidance led to such a decision I have been completely ignored.
Moreover, it is rather strange to hear that there are some regulatory limitations which prohibit US-based brokerage companies to accept Ukrainian nationals, because there is a number of your competitors which do provide services to Ukrainians (e.g. Interactive Brokers, IronBeam, etc.).

Could you please clarify your position regarding this matter?

Thanks!

Linktind 

Hi, I have been checking with the NinjaTrader Brokerage support team if a Ukrainian nationals can open a live account. I have been advised that postion of the NinjaTrader Clearing LLC’s is that Ukrainian nationationals can not open a live trading account due to some regulatory limitations. When asked which regulatory act/guidance led to such a decision I have been completely ignored. Moreover, it is rather strange to hear that there are some regulatory limitations which prohibit US-based brokerage companies to accept Ukrainian nationals, because there is a number of your competitors which do provide services to Ukrainians (e.g. Interactive Brokers, IronBeam, etc.). Could you please clarify your position regarding this matter? Thanks!

We sent you a DM to assist, thanks.

Hi Ray,
It would be nice if you could add an upgrade message and link on the new login screen.
The upgrade process has always been too far out of the way. I am always missing the notifications of new updates are available, and also they require you to close ninja, and go to the website.
It would be nice a message saying "a new version is available, do you want to install it now?" and clicking yes will will do the update for you.
(something like Interactive Brokers TWS updates)
Keep up the changes and improvements coming!!

horacioofman 

Hi Ray, It would be nice if you could add an upgrade message and link on the new login screen. The upgrade process has always been too far out of the way. I am always missing the notifications of new updates are available, and also they require you to close ninja, and go to the website. It would be nice a message saying "a new version is available, do you want to install it now?" and clicking yes will will do the update for you. (something like Interactive Brokers TWS updates) Keep up the changes and improvements coming!!

Hello,

Thank you for the feedback - we have passed this to our product team for consideration.

Thanks again.

Why can't @NinjaTrader ban spammers from their forum like Futures.IO does? It would certainly help trustworthiness as a brokerage business. Here is today's example:

NT Forum Spams

aligator 

Why can't @NinjaTrader ban spammers from their forum like Futures.IO does? It would certainly help trustworthiness as a brokerage business. Here is today's example:

Hello,

Thanks for the post.

Regarding spammers, we do take measures to block spam. For example, to make a post a user must be created and there is a 2-step recaptcha required to create a user account. We also have in place anti-spam filters, post volume rate limiting as well as a strict ban policy for users found guilty of spamming.

However, no system is entirely foolproof, and we are always working to improve our defenses. We appreciate the feedback and will continue to guard against misuse of the NinjaTrader Support Forum.

Thank you.

Any plans for an AI trading co-pilot/assistant that provides market updates, position monitoring, upcoming news reminders, etc..?

Sent using the NexusFi mobile app

Tradarr 

Any plans for an AI trading co-pilot/assistant that provides market updates, position monitoring, upcoming news reminders, etc..? Sent using the NexusFi mobile app

Hello,

Thanks for the question.

Like many organizations, our team is exploring use cases for AI functionality to bolster our products and services.

That said, we do not have anything we can share at present.

Thanks again.