marketp 

Hello ! When it would be possible to use SEPA transfers, for european clients swift tansfers are very expensive sending or receiving funds, i read somewhere that Ninja Trader brokerage was setting up SEPA transfers, can you please add any information? Thank you

Hello,

We are in the process of opening a SEPA account with Barclays which may allow us to reduce the cost of an international wire transfer. We expect to have the SEPA account opened shortly and will communicate to all when available.

Thank you.

NT Brokerage 

Hello, We are in the process of opening a SEPA account with Barclays which may allow us to reduce the cost of an international wire transfer. We expect to have the SEPA account opened shortly and will communicate to all when available. Thank you.

@NT Brokerage

Presumably there's no progress re: SEPA payment system ?

To date (March 2023) as per NT latest site page update/revamp NT are still charging £50 per international wire (GBP)

https://ninjatrader.com/pricing/account-fees


Many thx

zt379 

@NT Brokerage Presumably there's no progress re: SEPA payment system ? To date (March 2023) as per NT latest site page update/revamp NT are still charging £50 per international wire (GBP) https://ninjatrader.com/pricing/account-fees Many thx

Hello,

Thanks for the post.

We are just awaiting final confirmation, so hope to be able to offer SEPA to our customers very soon.

I am a new user, I want to use Ninjatrader8 as a platform to read data from CQG for my external transactions ( don't entry trade in NT8). I was answered that the fact that I opened the NT8 account was completely free and only needed 4 / month to be able to use data from CQG on NT8 platform.
I have registered NT accounts and is implementing the KYC process, in the meantime I register for a 14 -day trial.
I installed the latest NT8 version and received a notice to enter a license to be able to log in to MyCQG in the Connection section " My CQG: Please upgrade to a Lease or Lifetime license to unlock this feature ( Panic ) ". I want to ask if I can buy that license and how much it costs for it?
I used to have time to use the free CQG account registered on the ninjatrader homepage and I realized that it was quite suitable for my trading system, the products I were interested in like EUR (6E) GBP (6B) Xau (GC)
Actually, your system responds very slowly, so I have to write this article

Sol7 

I am a new user, I want to use Ninjatrader8 as a platform to read data from CQG for my external transactions ( don't entry trade in NT8). I was answered that the fact that I opened the NT8 account was completely free and only needed 4 / month to be able to use data from CQG on NT8 platform. I have registered NT accounts and is implementing the KYC process, in the meantime I register for a 14 -day trial. I installed the latest NT8 version and received a notice to enter a license to be able to log in to MyCQG in the Connection section " My CQG: Please upgrade to a Lease or Lifetime license to unlock this feature ( Panic ) ". I want to ask if I can buy that license and how much it costs for it? I used to have time to use the free CQG account registered on the ninjatrader homepage and I realized that it was quite suitable for my trading system, the products I were interested in like EUR (6E) GBP (6B) Xau (GC) Actually, your system responds very slowly, so I have to write this article

Thanks for your post.

We sent you a DM to assist.

NinjaTrader 

Thanks for your post. We sent you a DM to assist.

I don't know what is going on with NJT support.
I have a request to reset (last vers. 8.1.1.0 downloaded these days) platform password and just receiving "auto reply", but no action indication on how to solve this issue.
3rd part indicator is not working on it too.
Let's wait what will happen.

TitoRober2021 

I don't know what is going on with NJT support. I have a request to reset (last vers. 8.1.1.0 downloaded these days) platform password and just receiving "auto reply", but no action indication on how to solve this issue. 3rd part indicator is not working on it too. Let's wait what will happen.

Sent a DM to assist as well.

Thank you.

NinjaTrader 

Sent a DM to assist as well. Thank you.

Hi!
I was assisted after several request!
Anyway... Thanks!
Regards,
TR

I'm checking to see if anyone is having the same problem I do. I never get notification from NinjaTrader when a new version of the platform is available. This last time I found out because a third-party indicator provider notified that the latest version was conflicting with their indicators.

Anyhow, when I went to download the new version of NT8, I found that the direct link I had been using for years was not working anymore, and stead there is now a log in screen. No matter what I tried I could not log in.

After talking to the NT8 support desk, I found out this is a new log in, which is also part of the platform as well. The problem is that if you do not have NinjaTrader as your broker, then you can't log in, and therefore, you can't upgrade to the latest NT8 version.

This is very problematic as I'm sure many have been with other brokers for years while Ninja did not have their own brokerage.

I essence, what I'm reading between the lines, is that Ninja is forcing people to close their accounts with other brokers and move their money to Ninja brokerage if you want to continue getting platform updates.

I would like to see an official notification from Ninja on this issue.

Let me know if you are having the same issue.

Tangotx 

I'm checking to see if anyone is having the same problem I do. I never get notification from NinjaTrader when a new version of the platform is available. This last time I found out because a third-party indicator provider notified that the latest version was conflicting with their indicators. Anyhow, when I went to download the new version of NT8, I found that the direct link I had been using for years was not working anymore, and stead there is now a log in screen. No matter what I tried I could not log in. After talking to the NT8 support desk, I found out this is a new log in, which is also part of the platform as well. The problem is that if you do not have NinjaTrader as your broker, then you can't log in, and therefore, you can't upgrade to the latest NT8 version. This is very problematic as I'm sure many have been with other brokers for years while Ninja did not have their own brokerage. I essence, what I'm reading between the lines, is that Ninja is forcing people to close their accounts with other brokers and move their money to Ninja brokerage if you want to continue getting platform updates. I would like to see an official notification from Ninja on this issue. Let me know if you are having the same issue.

Hello,

Thank you for the post.

NinjaTrader Desktop remains Free to use and does not require a brokerage account to download. Please see here for instructions on how to download - NinjaTrader Desktop Installation Guide

To access the download, users do need to create a free NinjaTrader user account. All that is required is a valid email address. From there, you can get access to current and previous downloads, view our live streaming and educational content and more - none of which requires a NinjaTrader Brokerage account.

For NinjaTrader Brokerage clients, we now offer a cloud-based trading infrastructure & integrated multi-device trading through NinjaTrader Web & Mobile devices, which all brokerage clients now have access to.

We would encourage users to visit our updated and expanded Help Center, which contains FAQs and articles on various topics around the new platforms, our updated client dashboard, the latest release of NinjaTrader Desktop (v. 8.1) and much more. Some sample articles are below:

• New [AUTOLINK]NinjaTrader[/AUTOLINK] Experience: FAQ
• Intro to [AUTOLINK]NinjaTrader[/AUTOLINK] Web
• Intro to [AUTOLINK]NinjaTrader[/AUTOLINK] Mobile

As always, you can contact our support team with any additional questions.

We hope this helps. Thank you.