aligator 

Thank you. Wow! this link must be so new since no one in Support staff knew about or mentioned it only a few days ago after several pages of posts and e-mails. However, this link is nowhere to be found on NinjaTrader.com/Support for many people struggling with the same situation. Perhaps making this link public on your website and your Forum under "News and Announcements" would help all whom do not wish upgrading to NT8.1 at this time. A question please: Does upgrading to NT8.1 desktop impact custom indicators and workspaces? If so, huge time and money invetments in custom features over years would become useless. Thanks.

Hello,

We have this publicly available through our chatbot, it is one of the main options upon opening entitled "Required Update for Desktop Users".

In addition, we have and will be running some announcements in the platform with this link as we approach the 6/23/23 deadline.

Lastly, to confirm, saved workspaces & add-ons will not be impacted by this upgrade.

Hope this helps, thanks.

NinjaTrader 

Hello, We have this publicly available through our chatbot, it is one of the main options upon opening entitled "Required Update for Desktop Users". In addition, we have and will be running some announcements in the platform with this link as we approach the 6/23/23 deadline. Lastly, to confirm, saved workspaces & add-ons will not be impacted by this upgrade. Hope this helps, thanks.

Is this still a mandatory upgrade?? I was told differently by one of your tech support reps in an email. I downloaded the previous version and it's working fine.
Please confirm that your brokerage clients DO NOT have to upgrade.

phantomtrader 

Is this still a mandatory upgrade?? I was told differently by one of your tech support reps in an email. I downloaded the previous version and it's working fine. Please confirm that your brokerage clients DO NOT have to upgrade.

Hello,

All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service, regardless of brokerage.

CQG/Continuum is updating their SSL Security Certificates, and any version that does not have the correct certificate will be unable to connect to CQG/Continuum for live market data and order routing after that date.

All workspaces, add-ons, etc are unaffected and you do not have to upgrade to the newer 8.1 Desktop release, you can choose from 7, 8.0 or 8.1.

Hope this clarifies, thanks.

IsaacBillion 

Hi Ray. Thank you for participating in this forum. This is most helpful to contact you directly. I, Isaac , am a NinjaTrader Life time multibroker licensed user. I am a software developer also and I have a few requests from you regarding the future of NT as it seems right now. I've searched the new Released notes and didn't find a reference to the option to activate our own private strategies from the web/cloud. Only ref for ATM strategies which are in BETA. I think it will be MAJOR upgrade if we all can activate strategies + indicators from server side (in Chicago) thus no need anymore for VPS/personal cloud via Amazon/Azure. I think you can enable this as a motivator to transfer activity to your brokerage if you enable it for NT brokerage users. When you're developing your path to be a brokerage , please don't remove in the "brokerage" version of NT also the support for OTHER brokers , because currently you are the only system that can be developed via c# to ANY (at least many) brokers , so please don't be like TD/IBKR who have their own platform only for them. Please also put efforts to upgrade NT to .net Core 7. I know it's a lot of effort but NT using C#5 and now we are in C#12 and MOST important , with .net core you can install it in ANY platform (Win/Mac/Linux etc). Thank you for all your work you've done in the past 20 Years. Really appreciate it! Isaac.

Hello Isaac,

Thank you for the post.

We appreciate the feedback and will share with our product team.

Thank you for being part of NinjaTrader!

NinjaTrader 

Hello, All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service, regardless of brokerage. CQG/Continuum is updating their SSL Security Certificates, and any version that does not have the correct certificate will be unable to connect to CQG/Continuum for live market data and order routing after that date. All workspaces, add-ons, etc are unaffected and you do not have to upgrade to the newer 8.1 Desktop release, you can choose from 7, 8.0 or 8.1. Hope this clarifies, thanks.

This is what I received from your support - please explain:


Yes, you can continue to use version 8.0.28.0 as this the required version for users that would like to continue using NinjaTrader 8.0 as opposed to 8.1.

Let me know if I may be of further assistance.


Sincerely,
Christopher J.
NinjaTrader Client Services

Risk Disclosure: Futures, foreign currency and options trading involves substantial risk and is not appropriate for everyone.

This communication is sent from NinjaTrader Brokerage, a CFTC registered introducing broker (NFA #339976) providing industry leading support and technology for futures traders.

NinjaTrader 

Hello, All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service, regardless of brokerage. CQG/Continuum is updating their SSL Security Certificates, and any version that does not have the correct certificate will be unable to connect to CQG/Continuum for live market data and order routing after that date. All workspaces, add-ons, etc are unaffected and you do not have to upgrade to the newer 8.1 Desktop release, you can choose from 7, 8.0 or 8.1. Hope this clarifies, thanks.

I just received another response from your support:


If you are interested in continuing to use NinjaTrader 8.0 the required update will be to version 8.0.28.0 and you are not required to upgrade to version 8.1.

Our Development Team made all required changes to version 8.1.1.6, 8.0.28.0 and 7.0.1000.43 so all users can continue using the platform they are comfortable with currently.

Let me know if I may be of further assistance.


Sincerely,
Christopher J.
NinjaTrader Client Services

Risk Disclosure: Futures, foreign currency and options trading involves substantial risk and is not appropriate for everyone.

This communication is sent from NinjaTrader Brokerage, a CFTC registered introducing broker (NFA #339976) providing industry leading support and technology for futures traders.

NinjaTrader 

Hello, All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service, regardless of brokerage. CQG/Continuum is updating their SSL Security Certificates, and any version that does not have the correct certificate will be unable to connect to CQG/Continuum for live market data and order routing after that date. All workspaces, add-ons, etc are unaffected and you do not have to upgrade to the newer 8.1 Desktop release, you can choose from 7, 8.0 or 8.1. Hope this clarifies, thanks.

Thank you Ray,

Seems the above blue and red lines are contradictory:

Blue line makes update manadatory for "ALL Descktop users by June 23." So, what do I need to update to keep using Desktop TN8.0? Can we assume this only concerns Desktop users with CQG?

The red line says "you do not have to upgrade to newer 8.1"

Many thanks.

phantomtrader 

I just received another response from your support: If you are interested in continuing to use NinjaTrader 8.0 the required update will be to version 8.0.28.0 and you are not required to upgrade to version 8.1. Our Development Team made all required changes to version 8.1.1.6, 8.0.28.0 and 7.0.1000.43 so all users can continue using the platform they are comfortable with currently. Let me know if I may be of further assistance. Sincerely, Christopher J. NinjaTrader Client Services Risk Disclosure: Futures, foreign currency and options trading involves substantial risk and is not appropriate for everyone. This communication is sent from NinjaTrader Brokerage, a CFTC registered introducing broker (NFA #339976) providing industry leading support and technology for futures traders.

Hello,

Apologies for the confusion.

8.0.28 has the required certificate, so users on that version already have the needed upgrade to ensure connectivity and therefore do not need to upgrade. For those who wish to remain on 8.0, users of 8.0.27 and below need to update to 8.0.28 prior to 6/23/23 to avoid any interruption in service.

For more information please see here - Required Update For [AUTOLINK]NinjaTrader[/AUTOLINK] Desktop Users


Thank you.

aligator 

Thank you Ray, Seems the above blue and red lines are contradictory: Blue line makes update manadatory for "ALL Descktop users by June 23." So, what do I need to update to keep using Desktop TN8.0? Can we assume this only concerns Desktop users with CQG? The red line says "you do not have to upgrade to newer 8.1" Many thanks.

Hello,

This is for users of CQG/Continuum only, correct. If you are using the following versions:

• 7.0.1000.42 or older

• 8.0.27.1 or older

• 8.1.1.3 or older

You must upgrade to the corresponding version with the correct certificate by 6/23/23 to continue to connect to CQG/Continuum. These are accessible here.

Hope this helps.

NinjaTrader 

Hello, Apologies for the confusion. 8.0.28 has the required certificate, so users on that version already have the needed upgrade to ensure connectivity and therefore do not need to upgrade. For those who wish to remain on 8.0, users of 8.0.27 and below need to update to 8.0.28 prior to 6/23/23 to avoid any interruption in service. For more information please see here - Required Update For [AUTOLINK]NinjaTrader[/AUTOLINK] Desktop Users Thank you.

Thanks.