Hello,

I got banned by Alpha futures for alleged hedging. It was not intentional but Replikanto (The trade copier I used on NT) got out of sync and somehow opened and closed positions within the same second. On top of that, 2 occurences happened in March and 1 in May and all are on entirely different accounts. 5 months later, I requested 2x 10K payouts and they got approved, I also had 20K in profit on the live account. Last week, and after approval, they banned me and cancelled the payouts. Any recommendations other than giving up? I know I should open my own account and trade my own money ...

Traders, be aware. They cancelled their premium accounts several weeks ago, most payments if they pay are delayed and they are banning many users.

Thanks for any inputs

Yeah, You are not alone. Broken rule is broken rule. It is not something to talk about. i got burned the same way with other companies that have same rule.

When you use trade copier you need to make sure all accounts are filled. It is very tricky in a fast moving market. It require a different trading strategy with pre defined target and stop loss orders. you need to have all accounts open so you can see positions accross.

People think that copier is going to help. If not careful enough, it creates a big headache like you experience.

Just thought I'd provide an update on this topic to be fair.

I went into all old logs, found the excutions of trades they accused me of hedging and proved that it was not hedging at all. It was not even Replikanto getting out of sync, there were no reverse trading at all. Took a long time but was worth it. I provided the proof and they unbanned me and sent me the payouts. Apparently, they did run the reports based on some script or AI tool and it didn't provide accurate results.