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Sierra Chart crashes my computer
Updated June 12, 2012
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Sierra Chart crashes my computer
June 10th, 2012, 07:42 AM
Europe
Experience: Advanced
Platform: Jigsaw
Broker: Tradovate
Trading: Equities
Posts: 826 since May 2010
Thanks Given: 763
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Big Mike
Get the bugcheck codes, and you will be able to tell what piece of hardware is the problem from the stop code.
Mike
Are you talking about the Debugging Tools for Windows?
If I become half a percent smarter each year, I'll be a genius by the time I die
Can you help answer these questions from other members on NexusFi?
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June 10th, 2012, 07:44 AM
Manta, Ecuador
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arnie
Are you talking about the Debugging Tools for Windows?
No - you had said your computer reboots. You can disable that and that way you can see the STOP code on the BSOD. It will be like 0x<eight digit number>. You want to write down the last three or four digits of that number, and you can Google it and find out if it is memory or sata, or something else.
It might also be in your event viewer. Look for the first log entry after a system restart after bugcheck.
Mike
June 10th, 2012, 07:58 AM
Europe
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Big Mike
No - you had said your computer reboots. You can disable that and that way you can see the STOP code on the BSOD. It will be like 0x<eight digit number>. You want to write down the last three or four digits of that number, and you can Google it and find out if it is memory or sata, or something else.
It might also be in your event viewer. Look for the first log entry after a system restart after bugcheck.
Mike
But I have the reboot disabled and the computer continues to reboot.
See what I wrote previously
I'm searching over the Event Viewer and there's a lot of things here.
If I become half a percent smarter each year, I'll be a genius by the time I die
June 10th, 2012, 08:02 AM
Manta, Ecuador
Site Administrator Developer Swing Trader
Experience: Advanced
Platform: Custom solution
Broker: IBKR
Trading: Stocks & Futures
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arnie
But I have the reboot disabled and the computer continues to reboot.
See what I wrote previously
I'm searching over the Event Viewer and there's a lot of things here.
Duplicate the crash.
Once Windows restarts, open Event Viewer and find the first even that is timestamped after the reboot, and look forward from there. The system log should contain information about the unexpected shutdown.
Mike
June 10th, 2012, 10:07 AM
Europe
Experience: Advanced
Platform: Jigsaw
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Trading: Equities
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Big Mike
Duplicate the crash.
Once Windows restarts, open Event Viewer and find the first even that is timestamped after the reboot, and look forward from there. The system log should contain information about the unexpected shutdown.
Mike
In the event log I have all errors but the only information I get is this:
Code
Log Name: System
Source: EventLog
Date: 10-06-2012 14:44:22
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: TheCenter
Description:
The previous system shutdown at 14:42:37 on 10-06-2012 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-10T13:44:22.000000000Z" />
<EventRecordID>26692</EventRecordID>
<Channel>System</Channel>
<Computer>TheCenter</Computer>
<Security />
</System>
<EventData>
<Data>14:42:37</Data>
<Data>10-06-2012</Data>
<Data>
</Data>
<Data>
</Data>
<Data>242</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DC07060000000A000E002A0025005903DC07060000000A000D002A0025005903600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
I have no idea why since I disabled the "automatically restart" option, but I can't get any blue screen.
If I become half a percent smarter each year, I'll be a genius by the time I die
June 10th, 2012, 10:21 AM
glostrup, denmark
Experience: Advanced
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arnie
In the event log I have all errors but the only information I get is this:
Code
Log Name: System
Source: EventLog
Date: 10-06-2012 14:44:22
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: TheCenter
Description:
The previous system shutdown at 14:42:37 on 10-06-2012 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-10T13:44:22.000000000Z" />
<EventRecordID>26692</EventRecordID>
<Channel>System</Channel>
<Computer>TheCenter</Computer>
<Security />
</System>
<EventData>
<Data>14:42:37</Data>
<Data>10-06-2012</Data>
<Data>
</Data>
<Data>
</Data>
<Data>242</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DC07060000000A000E002A0025005903DC07060000000A000D002A0025005903600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>
I have no idea why since I disabled the "automatically restart" option, but I can't get any blue screen.
Hi Arnie,
Try look in C:\Windows\WinSxS\
and find a directory starting with the string "x86_microsoft.vc90.crt_" and post the entire directory name. You will probably have multiple directy names matching , so if you post them all I can compare.
--ktrader
June 10th, 2012, 10:29 AM
Europe
Experience: Advanced
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ktrader
Hi Arnie,
Try look in C:\Windows\WinSxS\
and find a directory starting with the string "x86_microsoft.vc90.crt_" and post the entire directory name. You will probably have multiple directy names matching , so if you post them all I can compare.
--ktrader
I have these:
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57
regards
If I become half a percent smarter each year, I'll be a genius by the time I die
June 10th, 2012, 10:36 AM
glostrup, denmark
Experience: Advanced
Platform: Custom platform
Broker: CQG
Trading: Futures, Options, Stocks
Posts: 249 since Aug 2011
Thanks Given: 152
Thanks Received: 275
arnie
I have these:
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57
regards
Okay... in the 6161_ directory, theres 3 files msvcm90.dll, msvcp90.dll and msvcr90.dll, can you post the exact size of the 3? (by right clicking, and select properties and use the size in bytes)
--ktrader
June 10th, 2012, 10:42 AM
Europe
Experience: Advanced
Platform: Jigsaw
Broker: Tradovate
Trading: Equities
Posts: 826 since May 2010
Thanks Given: 763
Thanks Received: 1,048
ktrader
Okay... in the 6161_ directory, theres 3 files msvcm90.dll, msvcp90.dll and msvcr90.dll, can you post the exact size of the 3? (by right clicking, and select properties and use the size in bytes)
--ktrader
msvcm90.dll 23‐ 04‐ 2012 01:24 Application extens... 220 KB
msvcp90.dll 23‐ 04‐ 2012 01:24 Application extens... 557 KB
msvcr90.dll 23‐ 04‐ 2012 01:24 Application extens... 638 KB
Hey Mike, Snagit is awesome!!!
If I become half a percent smarter each year, I'll be a genius by the time I die
June 10th, 2012, 10:47 AM
glostrup, denmark
Experience: Advanced
Platform: Custom platform
Broker: CQG
Trading: Futures, Options, Stocks
Posts: 249 since Aug 2011
Thanks Given: 152
Thanks Received: 275
arnie
msvcm90.dll 23‐ 04‐ 2012 01:24 Application extens... 220 KB
msvcp90.dll 23‐ 04‐ 2012 01:24 Application extens... 557 KB
msvcr90.dll 23‐ 04‐ 2012 01:24 Application extens... 638 KB
Hey Mike, Snagit is awesome!!!
Can you get the size in bytes, by right clicking, and select properties ?
Last Updated on June 12, 2012