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Not being able to login to trading platforms?


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Not being able to login to trading platforms?

  #1 (permalink)
trentcroad
Sydney, Australia
 
Posts: 78 since May 2012
Thanks Given: 31
Thanks Received: 101

Hey Guys

Weird question and just wondering if anyone has had any experience with this before.

On my home cable internet I can't seem to login in to any of my trading platforms.

They include IB, TT and esignal.

I always get to the license server/authentic point of the process and it simply doesn't connect. It's weird becuse normal internet is working fine.

It used to work previously on the same computer/network but it just stopped. I've tried resetting the modem, restarting comp, turning off virus scanners and firewalls etc. But no luck.

The weird thing is all the platforms will all work on a wireless network - like with hotspot if I connect through my iPhone. Just not the home network.

If anyone has experienced this or has any ideas I'd appreciate any advice.

Cheers

TC.

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  #2 (permalink)
trentcroad
Sydney, Australia
 
Posts: 78 since May 2012
Thanks Given: 31
Thanks Received: 101

This looks an ISP issue. No need to worry guys.

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Last Updated on January 19, 2015


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