flatten not flattening

January 30th, 2020, 10:03 AM

Hi team,

Not sure if its me or tos, I tried to flatten an order today on MO and the order was triggered then it just moved up and down with the price action on the chart to the point where I lost 2% on the initial price. Any thoughts on what I am doing wrong here?

January 30th, 2020, 10:34 AM

not sure what you mean by "the order was triggered", if you flatten a position, the system closes the open position with a Market-order and cancels all open orders, nothing else

January 30th, 2020, 10:44 AM

the order was placed on the market. It didnt go through, it just sat on the chart screen and followed price action up and down for about 7-10 seconds and then "flattened" as in closed.

flatten not flattening

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flatten not flattening