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I need help with ... (ask any question)

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  #481 (permalink)
 
bobwest's Avatar
 bobwest 
Western Florida
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qsceszwasdx View Post
Hi @bobwest, may I know how is the process going on?

Now that Mike is more into the swing of things, I checked with him about it. Like me, he first thought it would be a simple setting, but it seems it's not.

So the process is that we're looking at it.

There will be a solution, but I'll have to ask you to stay tuned for more updates.

Bob.

When one door closes, another opens.
-- Cervantes, Don Quixote
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  #482 (permalink)
 
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 Big Mike 
Manta, Ecuador
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qsceszwasdx View Post
Hi @bobwest, may I know how is the process going on?

Can you please login with an incognito window to confirm whether or not the section is shown or hidden, after logging in?

Depending on that answer, I'll be able to help.

Mike

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  #483 (permalink)
 
qsceszwasdx's Avatar
 qsceszwasdx 
Taipei Taiwan
 
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Big Mike View Post
Can you please login with an incognito window to confirm whether or not the section is shown or hidden, after logging in?

Depending on that answer, I'll be able to help.

Mike

Hi Mike, before I login with an incognito window, the section is shown, however after I login with an incognito window, the section is hidden.
Thank you and @bobwest try to help me.

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  #484 (permalink)
 
Big Mike's Avatar
 Big Mike 
Manta, Ecuador
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qsceszwasdx View Post
Hi Mike, before I login with an incognito window, the section is shown, however after I login with an incognito window, the section is hidden.
Thank you and @bobwest try to help me.

Try refreshing the home page again right now and let me know. I updated some of your special settings.

Mike

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  #485 (permalink)
 
qsceszwasdx's Avatar
 qsceszwasdx 
Taipei Taiwan
 
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Big Mike View Post
Try refreshing the home page again right now and let me know. I updated some of your special settings.

Mike

No, I still don't see the section, and I am not login with an incognito window.

I just login with an incognito window, still can't see the section.

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  #486 (permalink)
 
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 Big Mike 
Manta, Ecuador
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qsceszwasdx View Post
No, I still don't see the section, and I am not login with an incognito window.

I just login with an incognito window, still can't see the section.

From the homepage, scroll down and on bottom right click Logout.

Then close your browser. Re-open, and login again.

If still doesn't work, you'll need to delete all the cookies from the futures.io domain in your browser. Instructions for this vary from browser to browser.

Mike

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  #487 (permalink)
 
qsceszwasdx's Avatar
 qsceszwasdx 
Taipei Taiwan
 
Experience: Intermediate
Platform: TV, SC, QT
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Big Mike View Post
From the homepage, scroll down and on bottom right click Logout.

Then close your browser. Re-open, and login again.

If still doesn't work, you'll need to delete all the cookies from the futures.io domain in your browser. Instructions for this vary from browser to browser.

Mike

Hi Mike, I can see the section before I login, but I still can't see after I login, I have deleted all the cookies from the futures.io before login.

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  #488 (permalink)
 
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 Big Mike 
Manta, Ecuador
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Swing Trader
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qsceszwasdx View Post
Hi, @bobwest, could me help me how to enable "Top 20 Stats" ? I accidentally disabled it few days ago.

CC: @xplorer



Guys, just to be sure -- what happens exactly when you click the arrow looking icon?

Mike

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  #489 (permalink)
 
xplorer's Avatar
 xplorer 
London UK
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Big Mike View Post
CC: @xplorer



Guys, just to be sure -- what happens exactly when you click the arrow looking icon?

Mike

Mike, for me the bar is not there at all

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  #490 (permalink)
 
qsceszwasdx's Avatar
 qsceszwasdx 
Taipei Taiwan
 
Experience: Intermediate
Platform: TV, SC, QT
Broker: Interactive Brokers & Taiwan local brokers & AMP Futures
Trading: Stocks, Commodity & Index Futures
Posts: 117 since Jan 2017
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Hi Mike, I just asked my friend for help, I want him to click what I were going to click then I can't see the section now.

Below image is what he sent to me and I use red light to indicate what I clicked at that time.
https://ppt.cc/fHQrnx

PS: I don't know why I can't attach image just use futures io...


Big Mike View Post
CC: @xplorer



Guys, just to be sure -- what happens exactly when you click the arrow looking icon?

Mike


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