NexusFi: Find Your Edge


Home Menu

 





RTrader mobile app question


Discussion in Traders Hideout

Updated
    1. trending_up 232 views
    2. thumb_up 1 thanks given
    3. group 1 followers
    1. forum 6 posts
    2. attach_file 0 attachments




 
Search this Thread

RTrader mobile app question

  #1 (permalink)
 
JMAL's Avatar
 JMAL 
Houston Texas
 
Experience: Beginner
Platform: NinjaTrader 7
Broker: NinjaTrader Brokerage
Trading: ES, MES
Posts: 98 since Jul 2014
Thanks Given: 81
Thanks Received: 75

Unable to sign into the RTrader mobile app with UN and PW, using an IPhone. Any ideas?

Follow your Plan
Started this thread Reply With Quote

Can you help answer these questions
from other members on NexusFi?
Quantum physics & Trading dynamics
The Elite Circle
Cheap historycal L1 data for stocks
Stocks and ETFs
REcommedations for programming help
Sierra Chart
What broker to use for trading palladium futures
Commodities
ZombieSqueeze
Platforms and Indicators
 
  #2 (permalink)
 tr8er 
Europe
Legendary Market Wizard
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
Posts: 704 since Jan 2017
Thanks Given: 220
Thanks Received: 709

Have you closed your other connection, you just have 1 connection with your data

Reply With Quote
  #3 (permalink)
 
JMAL's Avatar
 JMAL 
Houston Texas
 
Experience: Beginner
Platform: NinjaTrader 7
Broker: NinjaTrader Brokerage
Trading: ES, MES
Posts: 98 since Jul 2014
Thanks Given: 81
Thanks Received: 75



tr8er View Post
Have you closed your other connection, you just have 1 connection with your data

Yes, first thing I did before opening any other device. Haven't been able to open it with either Apex Evaluation or the PA account that I have. RTrader works fine on my desktop computer, just won't open on IPhone.

Follow your Plan
Started this thread Reply With Quote
  #4 (permalink)
 tr8er 
Europe
Legendary Market Wizard
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
Posts: 704 since Jan 2017
Thanks Given: 220
Thanks Received: 709


JMAL View Post
Yes, first thing I did before opening any other device. Haven't been able to open it with either Apex Evaluation or the PA account that I have. RTrader works fine on my desktop computer, just won't open on IPhone.

hm, this sounds curious, I use it since it is available (I guess you know that username/password are case-sensitve) another issue could be that you have not set the apex data connection

Reply With Quote
  #5 (permalink)
 
JMAL's Avatar
 JMAL 
Houston Texas
 
Experience: Beginner
Platform: NinjaTrader 7
Broker: NinjaTrader Brokerage
Trading: ES, MES
Posts: 98 since Jul 2014
Thanks Given: 81
Thanks Received: 75


tr8er View Post
hm, this sounds curious, I use it since it is available (I guess you know that username/password are case-sensitve) another issue could be that you have not set the apex data connection

I have checked and rechecked the UN and PW. Good to know it's working for others. Thanks for your help, I'll keep working on it.

Follow your Plan
Started this thread Reply With Quote
  #6 (permalink)
 tr8er 
Europe
Legendary Market Wizard
 
Experience: Advanced
Platform: TradeNavigator, BookMap
Trading: ES, CL, 6E, 6B
Posts: 704 since Jan 2017
Thanks Given: 220
Thanks Received: 709


JMAL View Post
I have checked and rechecked the UN and PW. Good to know it's working for others. Thanks for your help, I'll keep working on it.

and the data-connection??

Reply With Quote
  #7 (permalink)
 
JMAL's Avatar
 JMAL 
Houston Texas
 
Experience: Beginner
Platform: NinjaTrader 7
Broker: NinjaTrader Brokerage
Trading: ES, MES
Posts: 98 since Jul 2014
Thanks Given: 81
Thanks Received: 75

Finally got RTrader UN and PW working. Couple things I did to get it right. I opened my User Profile in RTrader Pro Desktop application. I then attempted to change my PW which didn't work. I then went to my APEX sign up document and copied the PW and pasted it into the RTrader Profile PW change section. That worked! Guessing some of the characters given in the original PW were not as obvious and it was writen in wrong. Thanks for your help.

Follow your Plan
Started this thread Reply With Quote
Thanked by:




Last Updated on January 23, 2024


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts