NexusFi: Find Your Edge


Home Menu

 





Hi! Has anyone encountered issues when installing Tradestation desktop app?


Discussion in TradeStation

Updated
    1. trending_up 463 views
    2. thumb_up 0 thanks given
    3. group 3 followers
    1. forum 3 posts
    2. attach_file 0 attachments




 
Search this Thread

Hi! Has anyone encountered issues when installing Tradestation desktop app?

(login for full post details)
  #1 (permalink)
JayWhite
Houston, Texas
 
Posts: 4 since May 2023
Thanks Given: 0
Thanks Received: 0

I have almost zero experience about trading. I want to utilize Tradestation for backtesting with some ideas in my mind before wasting real money. I signed up Tradestation account and funded it. However, I could not get the desktop app installed. It would stuck on the small popup screen of It will take few minutes and please be patient." I called their technical support for a couple of time and spent hours trying different things including:

- Reinstall fresh Windows 10
- Disable firewalls
- Disable popup blockers
- Delete temporary files in various places
- Windows repair (although it is a fresh install)
- Hard disk check (using Windows tool)
- And other things I can't recall

My laptop is over 5 years old with the configuration as in below. I did not have issues with other apps although it is not fast.

- Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz
- Installed RAM 8.00 GB (7.88 GB usable)
- SSD 256 hard drive

I will call them again but am suspicious about their capability with not much hope. Buy a new computer can be an option but I want to make sure the issue is on the old laptop. When searching internet I found this forum and realized many experienced TS users in here. I wonder if anybody had similar issue when installing the platform and how it was sorted. Thank you for any advise!

Jay

Reply With Quote

Can you help answer these questions
from other members on NexusFi?
NT7 Indicator Script Troubleshooting - Camarilla Pivots
NinjaTrader
Request for MACD with option to use different MAs for fa …
NinjaTrader
Volume profile TradeStation
EasyLanguage Programming
ISO Equity Curve Indicator
NinjaTrader
Trader Dale [email protected] or Scammer Dale
Trading Reviews and Vendors
 
Best Threads (Most Thanked)
in the last 7 days on NexusFi
Tao te Trade: way of the WLD
35 thanks
GFIs1 1 DAX trade per day journal
31 thanks
Supertradersams Thread Journal on NQ/MNQ
25 thanks
Deaddogs Stock Trading
22 thanks
Leaving CFD trading and learning futures
11 thanks

(login for full post details)
  #2 (permalink)
SunTrader
Boca Raton, FL
 
Posts: 260 since Nov 2018
Thanks Given: 81
Thanks Received: 182


JayWhite View Post
I have almost zero experience about trading. I want to utilize Tradestation for backtesting with some ideas in my mind before wasting real money. I signed up Tradestation account and funded it. However, I could not get the desktop app installed. It would stuck on the small popup screen of It will take few minutes and please be patient." I called their technical support for a couple of time and spent hours trying different things including:

- Reinstall fresh Windows 10
- Disable firewalls
- Disable popup blockers
- Delete temporary files in various places
- Windows repair (although it is a fresh install)
- Hard disk check (using Windows tool)
- And other things I can't recall

My laptop is over 5 years old with the configuration as in below. I did not have issues with other apps although it is not fast.

- Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz
- Installed RAM 8.00 GB (7.88 GB usable)
- SSD 256 hard drive

I will call them again but am suspicious about their capability with not much hope. Buy a new computer can be an option but I want to make sure the issue is on the old laptop. When searching internet I found this forum and realized many experienced TS users in here. I wonder if anybody had similar issue when installing the platform and how it was sorted. Thank you for any advise!

Jay

I am a long time user (though I have stuck with TS 9.5 as my preference over TS 10) but if I have any problems (not many over 20+ years) I ask on the TradeStation Forum.

Someone might know here but that is a better bet.

Also you can try live help from them directly by logging into Client Center.

HTH

Reply With Quote
(login for full post details)
  #3 (permalink)
 kevinkdog   is a Vendor
 
Posts: 3,637 since Jul 2012
Thanks Given: 1,882
Thanks Received: 7,304



JayWhite View Post
I have almost zero experience about trading. I want to utilize Tradestation for backtesting with some ideas in my mind before wasting real money. I signed up Tradestation account and funded it. However, I could not get the desktop app installed. It would stuck on the small popup screen of It will take few minutes and please be patient." I called their technical support for a couple of time and spent hours trying different things including:

- Reinstall fresh Windows 10
- Disable firewalls
- Disable popup blockers
- Delete temporary files in various places
- Windows repair (although it is a fresh install)
- Hard disk check (using Windows tool)
- And other things I can't recall

My laptop is over 5 years old with the configuration as in below. I did not have issues with other apps although it is not fast.

- Processor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz
- Installed RAM 8.00 GB (7.88 GB usable)
- SSD 256 hard drive

I will call them again but am suspicious about their capability with not much hope. Buy a new computer can be an option but I want to make sure the issue is on the old laptop. When searching internet I found this forum and realized many experienced TS users in here. I wonder if anybody had similar issue when installing the platform and how it was sorted. Thank you for any advise!

Jay

Are you trying to install version 10? It might be better to install version 9.5 with an old PC.

It is the version in the download section that says "For students of education partners, download our legacy version" - that is 9.5.

Follow me on Twitter Reply With Quote
(login for full post details)
  #4 (permalink)
JayWhite
Houston, Texas
 
Posts: 4 since May 2023
Thanks Given: 0
Thanks Received: 0

Thanks SunTrader and kevinkdog for your kind replies. I searched internet for "Can't install program windows 10" and was luck, only needed to open Windows Defender Security Center, uncheck "Check apps and files".

I spent 3 hours with TS support and reboot the computer over 10 times

Reply With Quote





Last Updated on May 22, 2023


© 2024 NexusFi™, s.a., All Rights Reserved.
Av Ricardo J. Alfaro, Century Tower, Panama City, Panama, Ph: +507 833-9432 (Panama and Intl), +1 888-312-3001 (USA and Canada)
All information is for educational use only and is not investment advice. There is a substantial risk of loss in trading commodity futures, stocks, options and foreign exchange products. Past performance is not indicative of future results.
About Us - Contact Us - Site Rules, Acceptable Use, and Terms and Conditions - Privacy Policy - Downloads - Top
no new posts