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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)


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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #901 (permalink)
 CptCurmudgeon 
Los Angeles, California, USA
 
Experience: Advanced
Platform: Ninja Trader, TOS
Trading: Futures, Stocks, Options, Crypto
Posts: 5 since Jan 2022
Thanks Given: 79
Thanks Received: 5


phantomtrader View Post
Platform has been down for about 6 hours. Contacted support and no response yet. Can someone please advise what's going on?
Thanks.

I traded all day 6/8/2023 from premarket to the close with no issues on NT8. None of my trading buds had any problems.
About 2 weeks ago my RithmicPro had an issue connecting with NT8.
Hope your issues get resolved soon.

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  #902 (permalink)
 
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 NinjaTrader  NinjaTrader is an official Site Sponsor
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phantomtrader View Post
Mine is still down and a bunch of other people I know are having the same issue. Can't even get a response from support - so something very wrong.
Wondering if they were hacked.

Hello,

Thanks for the post.

There was an issue earlier today with our historical data servers which impacted some users abilities to load charts in NinjaTrader Desktop. There was no impact to live orders or market data as the issue was limited to historical data used for charting.

This issue has been identified and resolved. If you are still experiencing issues, a restart should alleviate.

We apologize for the interruption.

Thank you.

Disclosure: This communication is sent to you by NinjaTrader, LLC, a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform.
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  #903 (permalink)
 
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 phantomtrader 
Reno, Nevada
Legendary Market Wizard
 
Experience: Advanced
Platform: NinjaTrader
Trading: ZN, ZB, CL
Frequency: Daily
Duration: Minutes
Posts: 589 since May 2011
Thanks Given: 217
Thanks Received: 990



NinjaTrader View Post
Hello,

Thanks for the post.

There was an issue earlier today with our historical data servers which impacted some users abilities to load charts in NinjaTrader Desktop. There was no impact to live orders or market data as the issue was limited to historical data used for charting.

This issue has been identified and resolved. If you are still experiencing issues, a restart should alleviate.

We apologize for the interruption.

Thank you.

Just came up now. Thanks.

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  #904 (permalink)
 Rob1982 
Syracuse, NY
 
Experience: Intermediate
Platform: Ninjatrader8
Broker: NinjaTrader Brokerage
Trading: Futures
Posts: 8 since Jan 2022
Thanks Given: 3
Thanks Received: 1

That sucks. Im trading on it now. Hope they figure out the problem

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Last Updated on June 8, 2023


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