Auburn California
Experience: Beginner
Platform: TOS, Ninja Trader
Trading: Spot Forex
Posts: 162 since Aug 2011
Thanks Given: 48
Thanks Received: 36
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I had a bad customer support experience with MB Trading and Ninja Trader on a demo account. Ninja was not placing orders correctly on thier system. I emailed customer support and they stated that they did not support 3rd party platforms, i.e Ninja. So I contacted Ninja trader. They looked into it and stated it was a problem with the MB server. I emailed MB with the information from Ninja customer support and got the same response. They would not look into the problem--this was a few months go. I then got a call from an MB sales guy, unrelated, and told him what happened. He seemed upset and stated this was not true. He said he would look into it and call me back.
I never got a call back.
And thus, I have no plans on using MB after that experience. Right now I am using TOS for forex. It works fine, and is better than Ninja in many ways, but I still miss Ninja ATM....I wish there were more forex broker options. The PFG demo worked great.....too bad the owner was a crook...
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