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We partnered with Ross to help out with 9G distribution. However, we could not maintain this partnership because we were asked to remove any material that was related to ninja platform by NinjaTrader when they turned into a brokerage as well. 9G was a NinjaTrader addon only.
I also tried to reach out to Ross, and did not hear from him either.
He is a talented and decent guy and I also wish him well.
I suggest you examine the DOM from MarketDelta, Sierrachart and the new TT.
They offer lots of good functionalities.
Sorry that I could not offer any further help.
Matt Z
Optimus Futures
There is a substantial risk of loss in futures trading. Past performance is not indicative of future results.
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....yeah, I posted in June when the website had been down for just a month. It's now a few months on and I guess there is more going on. I had hoped that it would eventually be back up and all the suggestions for NT8 development, the 9G templates and some of the excellent order flow trade journals would be back online. At one stage it did seem that Ross was deep into NT8 development for 9G judging by the responses to our suggestions for new functionality, and this was going to be a free update for existing customers. It doesn't look like it's going to happen now.
I'm not sure where this leaves existing customers - I'm still using 9G DOM with NT7 but not sure what I'll do when I eventually make the jump to NT8....still not keen on the new NT SuperDom (unless someone is kind enough to build some volume at bid and volume at ask columns into it) so I may end up paying the subs for my Jigsaw D&S for live trading.
Sorry that you're going through this - it's a shame that Ross is not around to deal with his existing customers. I'm still using 9G, but aware that there is now no support if anything goes wrong :-/
Stick with products like jigsaw where the owner of business has been constantly developing , responsive, strong business model and the price is unbeatable for the support . Products like jigsaw don't diissaper within in 2 years, that speaks of strong ethics and customer orientation.
Unfortunately it's also impossible to re-install using the install files as the installer tries to contact a server and download some files
A possible solution is to copy over a directory structure from an existing working install
This does pose another problem with the license. I have re-installed my Ninjatrader without having problems with 9G DOM,because I just keep the Ninjatrader directory intact. I also have several backups in several locations online and offline just in case
To succeed in trading you need to think like the minority ,so you won't end up like the majority
You are lucky. I'm trying to find a way to reinstall it again. I don't know if i can use your installer or files for what you have, but really will be nice to have a solution for that