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Needing a better solution than what I had to really track and improve my performance, I just signed up for a trial of TV. I must say I am very impressed. I will go with the gold level as it has some extra reports that I need (such as breakdown on make/take liquidity). Within a few minutes of importing my data, I found that the commissions were being incorrectly calculated. I emailed Greg, and within 30 minutes he had not only replied but had fixed the code so that it imported correctly. Wow. I'm impressed, and that's hard to do. There are a handful of business who actually know what customer service is, and from my brief experience, Greg is tops in that select few. Have only used it a couple of hours, but it's two big thumbs up from me so far.
I have had a similar experience with tradervue.com. Greg is exceptionally good at customer service and taking care of the users' needs. I had signed up a couple of months ago and then I needed to take a break so I switched from my Silver subscription back to the trial while I re-evaluate things. I happened to do that about an hour after the payment had been withdrawn towards the next month's subscription fee so I emailed Greg asking if something could be done to reverse the payment since I did not intend to use the service at least for the next month. He reversed the transaction within minutes of me sending that email no questions asked.
Thats A+ customer service and the website/software/features is top notch. I will be back to using the Silver subscription soon.
Your gonna make me buy tradervue... I haven't bought any trading stuff in some time, but I might make an exception since we get a futures.io (formerly BMT) discount.
I am looking to trial Tradervue and import trades from Interactive Brokers. I followed the instructions for importing but Tradervue reports that there are no trades to import. There are a various futures trades and also an SPY trade so I thought the free account would capture these for importing.
The import instructions say to go to "Report Management, and select Activity Downloads." This does not exist on my IB platform but there is Account management > reports > activity > statements - so I tried this. I tried via the import bookmark and manually but get the same error.
I also use Sierra Chart so should I be using this to import instead?
You should be able to C & P the text into Tradervue from IB. Looks like a nice service if you're trading platform doesn't have some type of reporting already. I.e. ninja trader.
Regards,
Brian