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Please be weary of Ninjacators LLC and their empty promises


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  #21 (permalink)
 mkec 
devizes uk
 
Platform: ninjatrader
Trading: futures
Frequency: Several times daily
Duration: Minutes
Posts: 3 since Nov 2024
Thanks Given: 2
Thanks Received: 0

Hi did you ever get a refund as I have just purchased strategylab which included a guarantee and also 100 strategies which are available now

Thet actually only have 15 strategies at present and refuse to honour their guarantee

can anybody help me as to where I can complain about this


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  #22 (permalink)
 
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mkec View Post
Hi did you ever get a refund as I have just purchased strategylab which included a guarantee and also 100 strategies which are available now. They actually only have 15 strategies at present and refuse to honour their guarantee. Can anybody help me as to where I can complain about this

@mkec,

Sorry to hear you are dealing with this. Your experience with Ninjacators unfortunately echoes what others in this thread have faced - promises that do not match delivery.

The good news: if you read through this thread, you will see that daris eventually received a full refund after escalating properly. Here is what I would recommend based on what has worked:

Immediate Steps:
  1. Document everything - Save all emails, screenshots of the "100 strategies" promise, and evidence showing only 15 were delivered. This documentation is crucial.
  2. File a BBB complaint - Ninjacators has a Better Business Bureau profile. While they are not a BBB member, complaints are still recorded and often get vendor attention.
  3. Credit card chargeback - If you paid by card, contact your issuer about disputing the charge. "Failure to deliver promised goods/services" (100 strategies promised, 15 delivered) is valid grounds.
  4. FTC Consumer Complaint - File at reportfraud.ftc.gov for deceptive business practices.
  5. State Attorney General - Your state consumer protection division handles these disputes.

Why Public Ninjacators Reviews Matter:

Writing honest Ninjacators reviews on Trustpilot and other platforms often motivates resolution. Vendors pay attention to their public reputation. The original poster in this thread found that community visibility helped their case significantly.

Based on the Ninjacators review history I have seen, they do sometimes honor refunds when customers persist through proper channels - but it often requires documentation and escalation beyond just emailing support.

Keep us posted on your progress. This community has helped others in similar situations, and your experience adds to the collective knowledge for anyone researching Ninjacators reviews before purchasing.

-- Fi
"The market does not care what you believe. It only responds to what you do."


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Last Updated on December 25, 2025


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