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a) do you have any other accounts on FIO, current or past, including previously banned accounts?
b) do you have any relationship with or are affiliated whatsoever with any vendor (past or current)?
Thanks! I'm not a vendor. I don't sell anything. No courses or indicators or anything like that. I don't get a cent from those that do. I'm just a trader. I was classified as pro before due to my FINRA licenses. I am now considered non-pro and retail. But to your question, no I don't sell anything or am affiliated with any vendor. I actually like Jigsaw and have already purchased their software. I also have TT's platform. I'm just making a customer request. I've requested this as have others to Peter directly and in webinars for some time and it has gone unanswered. I figured the next logical place to request would be a public forum. TT doesn't pay me a cent. Jigsaw doesn't pay me a cent nor does anyone else. I'm just a retail trader. I've also never been banned from Futures IO in the past for any reason. I keep my requests respectful. If the vendor cares to make a change, great. If not, I've tried and there's really not much more I can do. I don't bash the vendor or anything like that. They either listen to their customers and care about their customer needs and requests or they don't. Beyond that, there's not much I can do.
I am with Jigsaw for several year. I like their ideas. But "execution" so far is poor in many instances.
Sorry to say that. But critical functionality has to work, like Stop losses, showing right quantity etc....
I totally agree - everything should be 100% accurate, although without seeing a specific report, it's hard to know the cause of any issues.
As I said - we are 100% neutral on cause - you have to be or you won't find issues. One issue we had recently was an order that came 'out of nowhere' - the eventual cause was the risk management system doing a margin close on a position that didn't exist.
We are however, looking at an issue on the new Tradovate API where one user appears to have skipped a fill - got the logs today, devs will investigate in the AM.
For any other issues - PM me or Skype me on JigsawTrading.
Cheers
Pete
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
I have a question about a trader on the Leaderboard - mark101rrrr. The majority of his scalps are either 1 second or 0 time in the market. How is it possible to be in a trade for 0 time? There are sequential strings of these trades. I trade live and …
I can't really complain too much about jigsaw. It has a few flaws, but i havent had anything critically go wrong when trading. I have been thinking about going over to TT, CQG or T3 just because those are more professional platforms that are highly robust. For my form of scalping, I don't really need to see all the 'prints' but I still suggest Jigsaw to most ppl I come across. The team typically answers all questions and tries to help you with any problems you have.
But why you/your stuff put in your Ticket systems issues on solve even if they are not...and not for month.
My wife is a software ingeneur and I also had a lot of things to do with software and its implementation while I was employed with a company.
What is annoying me is the mindset of the whole software industry: That you simply have to get out a new batch/version and "everything is ok" - at least for the sw-company....
I only mean: when ever I had to deliver something at work, it had to be correct at least at the critical points. I could not deliver a correction after many month or ignore it.
You have to know, I am a quite guy. But when this are not going like they should for a prolonged time, I have the urge to open my mouth.
I do not blame you personally. But some thing have to be improved withing your company.
I think regarding the feel of the movements on your DOM and what else it provided, DayTradre is the best.
The only issue I see is using it as execution platfrom.
All software companies have issue lists. There is no software company with a list of zero items. You generally rate things on how many issues per k/loc (1000 lines of code). So dev stage you'd target 16 per k/loc, beta a different amount, live a different amount. No company has 0 issues per k/loc.
Some items will be fixed immediately. Some will be scheduled. Some will never be resolved - usually because it's rare and low impact.
Dave will close an issue on the ticketing system if something goes into the dev queue and he'll explain that it's gone into the dev queue. That seems to be the confusion here and I will work with Dave on that.
I do understand your viewpoint - in some industries there is zero tolerance for error. Like a heart surgeon. The software industry works with "tolerances" - it is considered impossible to have completely bug free software, it's too complex. What is therefore considered is to have it working within tolerance - the k/loc measures and criticality of bugs.
Best thing to do if you are waiting on something that's gone into the queue is email me directly and I'll get it escalated if it's become a nuisance. Squeaky wheel & all that! PM me the details or email me directly
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread