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I have an account with Oanda since 2009 and never had any problem. I am located in Canada and the regulations here are more severe than in the US and they always complied with the regulation requirements.
I just got set up trading with FXCM, taking advice from others here, in which if they were to start over again trading one thing they would do is trade with less risk, so I've been trading forex so I can trade smaller, less tight stops, and not fearful, its been working great, figures I've got to deal with this, but I think I'm going to let FXCM transfer me to Forex.com and learn a new platform, I'm just not sure about Forex.com, I've heard mixed reviews about them and Gain, anyone else have any trouble with Forex.com?
I was with FOREX.com for quite some time and never had any issues with them. None at all. Never had any issues with order executions or money withdrawals and customer service has been pretty good. The reason I left FOREX.com was because it wasn't compatible with NinjaTrader 8. On the NinjaTrader website, they have a FAQs section specifically about the whole FXCM debacle and it sounds like they might have something in the works for Gain and NT8.
I posted earlier some reviews from Gain Capital / Forex.com. Going by those I wouldn't bother with them. I wired my funds out of FXCM right after that fiasco. Didn't want to have issues with Gain Capital. Ninja Trader is supposed to have some news on a new Forex broker for the US next week. Hopefully it is Oanda, if I had to choose a broker that supports NT and US investors.
A member from NT support said, the following and then deleted it..
New connection technologies require extensive internal development and testing before we can release them for use to our clients. Support for Oanda is currently under development however I have no timeline on when this will be completed.
I've pulled my funds from FXCM before they switched me to Forex.com and am going with Oanda, they seem to be the best choice whether Ninja Trader decides to go with them or not and their platform is fairly simple, I really don't need a fancy platform, I have no indicators on my charts, just look at daily, 1 hour and 5 min and switch between those charts to make judgements that might last a day or up to a week, so far so good, thanks for all the input you guys gave in this thread, it really helped me decide!!
Is anyone else using GAIN and NT this morning? I have had a few issues, mainly the qty difference between GAIN and FXCM (1000 lots is a qty of 1 instead of 1000), and the ATM strategies. Depending on what you have the pip quote set to it affects your ATM. For example if you have it set on tenth pips (rec by NT) then a 10 pip stop is 100. I also cannot seem to figure out what i am paying for spread (GAIN does not have any reports with this info and i have not been able to find it in NT, waiting on NT response now).
Hello - I would like to find a way to determine what my spread was on an individual trade? I have checked with GAIN and they do not provide any report with this information. I have also looked through the NT platform and cannot find the cost anywhere. Please advise.
Thanks,
Hello mastercraft29,
Thank you for your post,
NinjaTrader does not store the spread, though Bid/Ask information can be viewed in the Tools > Historical Data Manager > Edit tab.
Let us know if we may assist further.
Sorry if this sounds rude, but this is insane. So basically I am trading blindly, never knowing what i paid or will pay for a trade? Between NT and GAIN, this should be addressed. There is no way other brokers and platforms do not inform their customers of the costs associated with trading.
Thank you Eric, I know it is not your fault. Can this be escalated higher so customers can have transparency when it comes to trading costs?