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Jigsaw Trading's Peter Davies - Ask Me Anything (AMA)
You would think they would know who to recommend at their product support. I tried CQG and the Ninjatrader bridge that is supposed to work with JS and which is NOT a demo data account. Their attitude was like, "Meh... try another one." So, I tried another DOM instead
Can you help answer these questions from other members on NexusFi?
We have basic charts but in the next month or so, we'll be delivering full charts, all timeframes. It'll be extending our "LTF" or Low Time Frame charts.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
Jigsaw Trading
Posts: 2,988 since Nov 2010
Thanks Given: 831
Thanks Received: 10,393
We work with multiple data vendors. We don't recommend one over the other.
Nobody has they attitude of "Meh" At Jigsaw. But for example:
CQG Demo does not carry interest rate products
No demo carries Eurex
All feeds glitch out at some point, so if CQG go through a patch and you change to another - that other one will go through a patch at some point too.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
Jigsaw Trading
Posts: 2,988 since Nov 2010
Thanks Given: 831
Thanks Received: 10,393
All demo data is accurate.
Think about it - it would take more work to provide both an accurate and an inaccurate feed, it'd double your costs.
Just they don't carry all products 'cause it's a demo. So to get all products you need to pay - they are providing the infrastructure and have very significant costs.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
The demo accounts are live data, pulling/stacking is calculated, so nothing to do with the data feeds.
Support are right - Eurex, Interest rates aren't on demo acccounts.
As for configurability - it's a plug and play product. Our "customer avatar" is generally not the tinkerer type, so we keep options to a minimum and take a lead from the prop shops we work with (that make money) and implement what they like and what they'd like their pro platform to have.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
As mentioned - it's not for everyone but we also don't want to entertain "Tire kickers" - so you pay to show you have some skin in the game and get your money back if it makes you cross eyed.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread
I didn't "hit a wall." Stacks and pulls were not showing up on my install. As in often the cells were blank. During RTH. MES, NOT Eurex or interest products. I most certainly felt dismissed then and even now. Your tech support DID blame it on two different feeds, one demo, the other NT. Same behavior on both. All other data was fine. I did not have a positive experience with the trial.
I gave my honest opinion about my experience. I really have no interest in revisiting it. I reached out to your tech support a couple times. THAT was the time to address the problems. I've moved on. Good luck to you.
Jigsaw Trading
Posts: 2,988 since Nov 2010
Thanks Given: 831
Thanks Received: 10,393
If your feed is L1 - then D&S will display not stacking and only a small amount of depth which grows as the market moves.
Typically, trader try out feeds are L1 with many firms till you ask for l2 as it's an extra cost.
PM me your user name as I'd like to look at the support requests myself.
If you have any questions about the products or services provided, please send me a Private Message or use the futures.io " Ask Me Anything" thread