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I have been emailing Ninja support many times regarding this issue and they can never reproduce it. So I would like to start posting here about my troubles and see perhaps if anybody else has the same issue.
This first post will be brief because I currently feel horrible with the flu.
In a nut shell here is what happens. When ETH closes and the new ETH session starts on only daily bars and I load up a chart like this at this time of day the latest two bars on the chart, meaning the two most right bars appear on the chart in reverse order. So the bar for the day that just ended is on the extreme right and the tiny little bar for the ETH that just started is one bar over to the left.
Here is a video making it more clear....
And here is another video I made with the same exact issue...
I have many more videos about this because it has been going on for some time.
That's all I can do right now ......this flu is terrible....
Take care
Ron
...My calamity is My providence, outwardly it is fire and vengeance, but inwardly it is light and mercy...
The steed of this Valley is pain; and if there be no pain this journey will never end.
Buy Low And Sell High (read left to right or right to left....lol)
Trading: The one I'm creating in the present....Index Futures mini/micro, ZF
Posts: 2,311 since Nov 2011
Thanks Given: 7,341
Thanks Received: 4,518
I would think so but if they can't reproduce it they can't pass it along for development to take a look and get it worked out. But I feel it's very important they use NT8 as we do not as a support person does otherwise conditions will never be the same. I just had a ninja support call and login to my system today and because it was not at the end of the day, it was the morning, everything was working fine. The only thing I know to do is just keep sending support emails with videos until something give and I get some help.
I'm going to try syncing my computers clock once I get a chance, tomorrow.
I had same issue, until i figured out that it was daily chart that was crashing it. It would work at first and then would just start crashing non stop.
Removed daily chart (es and cl) and no more crashes.
Have not had a chance of trying to figure out why exactly it is crashing. Kind of getting sick of being beta tester.
Trading: The one I'm creating in the present....Index Futures mini/micro, ZF
Posts: 2,311 since Nov 2011
Thanks Given: 7,341
Thanks Received: 4,518
From what I know it around the time the new ETH session starts. And keeps happening up to and past 10:00pm. I can't keep testing it into the wee hours.
Trading: The one I'm creating in the present....Index Futures mini/micro, ZF
Posts: 2,311 since Nov 2011
Thanks Given: 7,341
Thanks Received: 4,518
Well sorry to say this but I'm glad somebody else had or has this same problem. Looking forward to syncing the computers time and seeing if that helps.
Do you have the same problem without the crosshair cursor?
Anything in the Windows events log?
I was unable to reproduce it on two different machines, weird thing...